• Services are available to all, regardless of age, race, income or religious affiliation.
  • Services are available to all, regardless of age, race, income or religious affiliation.
  • A special Colonie Central High School graduate!
  • Enjoying the Self Advocacy Summer Picnic

"Turning disabilities into capabilities; providing quality services with integrity, compassion and respect."

Welcome to Catholic Charities

Catholic Charities Disabilities Services (CCDS), an agency of Catholic Charities of the Diocese of Albany began serving people with developmental disabilities in 1984. We are one of the Greater Capital Region's leading providers of services to people with developmental disabilities.


  • Congratulations Paula!

    We are very pleased to announce the promotion of Paula Jubic to the position of Director of Service Coordination effective June 30, 2014.  Paula joined Catholic Charities Disabilities Services in 2007 and has provided leadership support to the department as Associate Director of Service Coordination for the last two and one-half years.  Prior to that, she served as Service Coordination Manager, Family Support Services Coordinator, and Service Coordinator.  She has held virtually every position within the department!

    Paula holds a Bachelor of Arts in Psychology from the New York State University at Albany.  She is an OPWDD Trainer, Service Coordination/Home and Community Based Waiver Intake Specialist and a Committee Member on the Rensselaer County Care Coordination/Developmental Disabilities Sub Committee.

    In her work with us over the last seven years, Paula has demonstrated her extensive knowledge base, management skills, creativity and positive energy.  We look forward to her continued application of those qualities in her leadership and direction of the Service Coordination department.  Please join me in congratulating her in this new role!

  • 2013 Annual Survey Results

    Who Responded…

    A total of 106 responses (or 16%) were received. The majority of respondents were parents of the individuals served. The majority of responses pertained to the service coordination program.

    What They Thought…

    The majority of responses were that services received in 2013 were better than expected. Comments related to services highlighted the importance of the individual staff member’s role in how a family or individual rates the service delivery.

    Individuals and families would like to see improvements in communication and connection to services The majority of responses were that staff demonstrated positive characteristics. The two areas which ranked the highest were “Responsive” and “Positive Attitude.”


  • Pepsi Employees Raise Money for World Down Syndrome Day

    CCDS eNews | May 2014

    March 21, 2014 marked the 9th anniversary of World Down Syndrome Day. To mark this anniversary, employees at the Pepsi Corporation in Latham, NY decided to play a part in increasing awareness of Down Syndrome and also collect money for a great cause. Bobby and his dad, who are both employed at Pepsi, took the lead in this endeavor and notified Bobby’s Service Coordinator, Brian Reilly, of CCDS of their intentions. On March 21st, Bobby and his dad, provided information on Down Syndrome and also provided an opportunity for the staff at Pepsi to donate to a collection to benefit individuals with disabilities and their families.

  • Sharing Her Success and Accomplishment

    Some of you will remember Cathy and her presentation to the Board last year. Cathy has had such success in Consolidated Support and Services and she is spreading her story and message.  She has been honing her presentation and today, delivered an inspiring and moving message to the attendees at the NYSACRA Conference at The Sagamore.  She did an amazing job and has so much to be proud of. 

    We posted this on our Facebook page, but for those of you who may not be on Facebook, here is a photo of Kathy delivering her presentation.  There are more photos on Facebook

    We love sharing good news and success stories!

  • Catholic Charities Disabilities Services Seeks Council on Quality and Leadership Accreditation

    Why do we want or need accreditation by an external agency?

    As you know, the system by which services are provided to individuals with intellectual and developmental disabilities (ID/DD) is rapidly transforming itself. People seeking services for the first time or want to change services have to go through “the front door, “OPWDD’s process for ensuring that individuals make the “most appropriate” choice in services. Monday through Friday day supports are no longer guaranteed for graduating high school students. Individuals can no longer be admitted to attend sheltered workshops. New certified residential opportunities are next to impossible to come by. Person centered services delivered in non-traditional settings are now the norm. Administrators deal daily with “rate rationalization” and what the new Medicaid waiver will look like. OPWDD is changing the way it certifies programs and will use “Personal Outcome Measures” (POMs) instead of regulatory compliance to evaluate programs.

  • We're Joining the Movement

    Lawyers have the American Bar Association. Physicians have the American Medical Association. Direct Support Professionals have the National Alliance for Direct Support Professionals (NADSP). Catholic Charities Disabilities Services is joining the movement to professionalize the position of direct support. Over the next few months Catholic Charities Disabilities Services will be rolling out a program to inculcate their direct support workforce on the NADSP Code of Ethics and the 15 Core Competencies of the NADSP.

    The centerpiece of this project is the new Enhanced Job Description and corresponding evaluation tool for direct support professionals. This project was done in collaboration with direct support professionals, supervisors, managers, and residential and human resources administration.


Quality Assurance

Need help to resolve a problem?
Not satisfied with our services?
We want your feedback.

Please contact Robert Boehlert, Director of Quality Assurance, at (518) 783-1111 ext. 1238 or email robertb@ccdservices.org

Click Here to download OPWDD Incident brochure.

Ethics Help Line

If you want to report any situation that you think represents a concern within the agency, please call our toll free Corporate Compliance Ethics Help Line at 1-866-662-1875 or on the web at: Ethics Help Line

HIPAA Privacy Policies

We are committed to protecting the privacy of information we gather about you while providing health-related services. Take a minute to review our HIPAA Privacy Practices.

Click Here to View Policy Document